Customer Module

What is recurrence in customer?
  Recurrence shows you how many times the clients have had a contract (done deal) with your business. It is cumulative and counted automatically,it cannot ...
Thu, 21 Jun, 2018 at 1:13 PM
How to create a quote from customers module?
There are 2 different ways to create a quote from the customers module: 1st METHOD You can create a quote directly from the customers listing, by cl...
Thu, 21 Jun, 2018 at 1:16 PM
How to edit a customer?
  On the customer module select the client from the list and click on the blue pencil on the “Action” column. 
Thu, 21 Jun, 2018 at 1:19 PM
Why am I not able to edit a customer?
  If you are NOT able to edit a current client it means that the superadmin didn’t give you the required permission to edit current clients.  NOTE: To ...
Thu, 21 Jun, 2018 at 1:20 PM
How are clients assigned to users or sales rep?
  The clients that are newly created are automatically assigned to the sales rep (user) that adds them first to Osmos. You can re-assign the clients to a n...
Thu, 21 Jun, 2018 at 1:21 PM
How can I assign a new sales person to a client from customer module?
The clients newly created are automatically assigned to the sales rep (user) that first add them to Osmos. You can re-assign the clients to a new sales r...
Thu, 21 Jun, 2018 at 1:27 PM
How to delete a customer record?
  A customer record can be deleted by editing the customer information. On the top right corner of the screen, on the edit view, you’ll find a red garbage ...
Thu, 21 Jun, 2018 at 1:30 PM
What is client status?
  Client status is a way to delete a customer without really deleting it. You simply deactivate it and hide it. When a client is “inactive” all related quo...
Thu, 21 Jun, 2018 at 1:33 PM
Customer Module Walkthrough VIDEO
  The next video is walk-through from Customer Module:
Tue, 12 Jun, 2018 at 5:44 PM