Customer Module

How can I assign a vendor to a client?
You can assign a vendor or intermediary from the customer module when creating a client.  Go to the drop-down option "Vendor", and sele...
Thu, 21 Jun, 2018 at 12:38 PM
What is the “Verify” button for on customer module?
When clicking on “Verify” Osmos will check for duplicate records containing same email, phone number or business name. If a duplicated is found you wi...
Thu, 21 Jun, 2018 at 12:42 PM
What happens if Osmos finds a duplicate record for the client?
  You will be prompted a message like this one “Duplicate record found in email for User: xxxxxx. Do you want to proceed?” If you proceed it will simply cr...
Thu, 21 Jun, 2018 at 12:43 PM
How to integrate the customer Social Media Accounts to his profile?
In the customer module, go to section "contact information". Here you can add the Facebook, Twitter and LinkedIn ID's. Once the ID's a...
Thu, 21 Jun, 2018 at 12:49 PM
How many addresses can I assign to a client?
  You can add as many billing or mailing addresses as you need, BUT you can only assign one default billing and one default mailing address. The default ca...
Tue, 3 Jul, 2018 at 2:36 PM
How to edit / delete a customer mailing or billing address?
  Go to customer module and open the "Billing and Mailing Address" section for the client you want to modify. From here you can edit a current ad...
Thu, 21 Jun, 2018 at 12:53 PM
How to assign a “default” address to a customer?
  Check the default box on the address that you want to mark as default on the quote / contract / invoice.
Thu, 21 Jun, 2018 at 12:55 PM
Why do I need to enter a form of contact?
  Form of contact is required because it measures one of the most important aspects of your business. You can review this information in the report section...
Thu, 21 Jun, 2018 at 12:56 PM
What is "Client Score"?
  The client score is assign to your client and the idea is to help you identify and rate clients by importance for your business. It can be used to rate y...
Thu, 21 Jun, 2018 at 1:01 PM
What is Client Review?
  Client review is the feedback that a client gives to the business.  This rating is calculated when a client participates on a survey done by the business...
Thu, 21 Jun, 2018 at 1:08 PM