Para crear una nota de crédito, debes de considerar que el monto de la nota de crédito no puede ser mayor al monto cobrado y recibido (Capturado).

A credit note is used to refund money to a customer when a payment has been made. To create a credit note you must consider that the amount of credit note cannot be greater that amount received and captured. 


To create a new credit note:


1)Click on "New Credit Note"


2) Select the day, account debited, amount to be refunded, a reason and click on captu


IMPORTANT! Once “Captured” credit note cannot be modified or edited.



3) A receipt will be created after a credit note has been captured